In accordance with the current applicable regulations on the protection of personal data, and in particular with Law 29/2021, of October 28, qualified for the protection of personal data of the Principality of Andorra, as well as with Regulation (EU) 2016/679 (RGPD) when applicable, by accepting this Privacy Policy, the user is informed of the processing of their personal data provided through the website https://www.sibega.com
(hereinafter, the “WEBSITE”).
- Company name: SIBEGA, SLU
- NRT: L-720303-T
- Registered office: Carrer Gil Torres, núm. 3, àtic, AD500 Andorra la Vella, Principat d’Andorra
- Contact email: info@sibega.com
- Web site: https://www.sibega.com
- Activity: Coaching services and course sales
This Privacy Policy shall be valid only for personal data obtained on the WEBSITE, and shall not apply to information collected by third parties on other websites, even if they are linked from this website.
SIBEGA, SLU assumes the commitment to treat personal data in a lawful, loyal, transparent and appropriate manner, adopting reasonable technical and organizational measures to protect the privacy of users.
1. What is personal data?
Personal data is understood as any information about an identified or identifiable natural person. Through this website may be collected, among others, data such as name, surname, email, telephone, postal address, billing information, as well as any other information that the user voluntarily provides through forms, purchase processes or direct communications.
Also, for technical and operational reasons of the website, certain navigation data such as IP address, browser type, operating system, pages visited, date and time of access or similar information may be collected.
2. Purpose of processing, legitimate basis and categories of data
Personal data collected through the WEBSITE may be processed for the following purposes:
- Respond to requests for information, inquiries or requests made by the user.
- Manage the contracting, purchase and delivery of coaching courses, sessions, programs or services.
- Manage administratively the relationship with clients, users and potential clients.
- Send communications related to the contracted services.
- Manage subscriptions to content or information resources, if any.
- To analyze the use of the website, compile statistics and improve the browsing experience.
- Comply with legal, accounting, tax or administrative obligations that may be required.
The legal basis for the processing may be, depending on each case:
- The user’s consent.
- The execution of a pre-contractual or contractual relationship.
- Compliance with legal obligations.
- The legitimate interest of the responsible party, when appropriate and always respecting the user’s rights.
The categories of data processed will be, in general, identification data, contact data, billing data and data derived from navigation. SIBEGA, SLU does not ordinarily request special categories of personal data through the website.
2.1 Minors
The services and contents of the WEBSITE are not specifically aimed at minors. If a minor provides personal data without the authorization of their legal representatives when necessary, SIBEGA, SLU may take appropriate measures to block or delete such data.
2.2 Conservation period
Personal data will be kept for the time necessary to fulfill the purpose for which they were collected, as long as there is a contractual or commercial relationship, as long as the consent is not revoked when the processing is based on it, and during the legal periods required to meet any legal or administrative responsibilities.
3. Data recipients
In general, SIBEGA, SLU will not sell, rent or transfer personal data to third parties, except when required by law or when necessary for the proper provision of the service.
However, certain suppliers acting as data processors, such as web hosting services, analytics, payment platforms, technical support or management tools, may have access to the data, subject to the corresponding contractual and confidentiality guarantees.
When such suppliers are located outside Andorra or the European Economic Area, international data transfers, if applicable, will be carried out in accordance with the applicable regulations and with the appropriate guarantees.
4. Data security
SIBEGA, SLU informs that it has adopted appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in order to prevent alteration, loss, treatment or unauthorized access to personal data.
However, the user should be aware that security measures on the Internet are not absolutely impregnable.
5. Rights of interested persons
The user will be able to exercise, when applicable, his rights of:
- Access to your personal data.
- Rectification of inaccurate or incomplete data.
- Deletion of your data when appropriate.
- Opposition to treatment.
- Limitation of treatment.
- Data portability, when applicable.
- Withdrawal of consent at any time, without affecting the lawfulness of the previous processing.
To exercise these rights, the user may send a request, together with a copy of a document proving his identity, to the following e-mail address: info@sibega.com
, indicating in the subject line: “Data Protection”.
Likewise, if you consider that the processing of your data does not comply with the applicable regulations, you may file a complaint with the competent supervisory authority.
6. External links
This website may include links to third party sites. SIBEGA, SLU is not responsible for the content, privacy policies or practices of such external sites. The user is recommended to review their respective policies before providing personal data.
7. Cookies and similar technologies
The WEBSITE may use its own and third-party cookies for technical, analytical, customization or advertising purposes, as appropriate. The user can obtain more information in the Cookies Policy.
8. Communications
SIBEGA, SLU may send the user communications related to the contracted services, the management of your request or the proper provision of the service.
If there are commercial communications and the user has expressly authorized them, he/she may revoke such consent at any time by writing to info@sibega.com
.
9. Social Networking
SIBEGA, SLU may have a presence in social networks. The processing of data of people who follow or interact with the social profiles of the responsible shall be governed by this policy as applicable, as well as the conditions, policies and rules of each social network.
The user may unfollow, block or delete their relationship with such profiles using the tools that each platform makes available.
10. Personal data collection systems
SIBEGA, SLU may collect personal data through the following means:
- Contact forms.
- Purchase or contracting forms.
- E-mail and other direct communication channels.
- Cookies and analytics tools.
11. Processors and third party services
For the development of its activity, SIBEGA, SLU may use external tools or providers such as:
- Hosting and web hosting: Webempresa
- Web platform: WordPress
- Analytics: Google Analytics
- Payment gateway: Redsys
- Payment platform: PayPal
These third parties will act as data processors where appropriate and will process the data only on the instructions of the controller and in accordance with the applicable regulations.
12. Modification of the privacy policy
SIBEGA, SLU reserves the right to modify this Privacy Policy to adapt it to new legislation, jurisprudence, criteria of the supervisory authority or changes in the operation of the website.
The updated version will be available on this page.
13. Acceptance and consent
The user declares to have been informed of the conditions on personal data protection and accepts the processing of such data by SIBEGA, SLU, in the manner and for the purposes indicated in this Privacy Policy.